Maintenance for your Opentrons robot

Maintenance for your Opentrons robot

Mikrolab – Frisenette offers qualified service and repair of your Opentrons pipetting robot. Book a service check today to learn more.

You can also take advantage of our maintenance guide for cleaning and day-to-day maintenance of the robot.

Certified servicepartner

Certified servicepartner

Our service team has recently been trained and certified in the repair and servicing of Interscience’ easySpiral, easySpiral Pro, DiluFlow, and DiluFlow Pro for automatic plate spreading and gravimetric dilution.

This means that Mikrolab – Frisenette is now a certified service partner for Binder, Opentrons, and Interscience.

Our certified team is ready to provide regular maintenance and thereby keep your equipment in optimal condition for consistent and reliable results. Contact us today to learn more.

Why is service of your Binder unit so important?

With the durable BINDER simulation chambers, the highest levels of productivity and availability are part of the package. But even the most premium products need maintenance.
That is why we at Mikrolab - Frisenette have combined our quality service into three packages; gold, silver or bronze.

PLEASE NOTE:
It is also possible to contact us requesting a singular service appointment. You do not have to purchase a full service package.

BRONZE PACKAGE

BRONZE PACKAGE

3-year maintenance contract.

The price is per. year and without transport.
Price depends on model.

Visual inspection of mechanical and electrical components, as well as check of control response.

Without certificate.

SILVER PACKAGE

SILVER PACKAGE

3-year maintenance contract.

The price is per. year and without transport. Price depends on model.

Visual inspection of mechanical and electrical components, check of control response, testing of all key functions, calibration of a test temperature specified by the user in the center of the chamber.

Without certificate.

GOLD PACKAGE

GOLD PACKAGE

3-year maintenance contract.

The price is per. year and without transport. Price depends on model.

Visual inspection of mechanical and electrical components, check of control response, testing of all key functions, calibration of a test temperature specified by the user in the center of the chamber.

With certificate.

Service flyers

We can also help you with service and repair on a range of other products.



Opentrons Flex service flyer
Get an overview of your service options.


Opentrons OT 2 service flyer
Get an overview of your service options.


Luftpr vetagnings manifold service flyer
Get an overview of your service options.


Vægt service flyer
Get an overview of your service options.


Binder servicepakker flyer
Get an overview of your service options.

Do you need to return a product?

If you have to return a product in connection with service, calibration, complaint, repair or otherwise, you must fill in our return form.
If the product you are returning has been in contact with media that can be harmful if touched, it is crucial that you fill in the return form - so we ensure that our employees are not harmed.

Step-by-step-guide

  1. Arrange a return, either by contacting us via email or by calling us.
  2. Download our return form, fill it out online, print it out and sign it.
  3. Place the return slip on the outside of the return package*.
  4. Send the package back to us.

*It is important for the safety of our employees that the return form is placed on the outside of the package.
The package will therefore not be opened if the form is not available without having to open the package.

The return form has to be filled out - every time

The return form must be filled in every time you send a product back to us.