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Our service team has recently been trained and certified in the repair and servicing of Interscience’ easySpiral, easySpiral Pro, DiluFlow, and DiluFlow Pro for automatic plate spreading and gravimetric dilution.
This means that Mikrolab – Frisenette is now a certified service partner for Binder, Opentrons, and Interscience.
Our certified team is ready to provide regular maintenance and thereby keep your equipment in optimal condition for consistent and reliable results. Contact us today to learn more.
We can also help you with service and repair on a range of other products.
With the durable BINDER simulation chambers, the highest levels of productivity and availability are part of the package. But even the most premium products need maintenance. That is why we at Mikrolab - Frisenette have combined our quality service into three packages; gold, silver or bronze.
PLEASE NOTE: It is also possible to contact us requesting a singular service appointment. You do not have to purchase a full service package.
3-year maintenance contract.
The price is per. year and without transport. Price depends on model.
Visual inspection of mechanical and electrical components, as well as check of control response.
Without certificate.
Visual inspection of mechanical and electrical components, check of control response, testing of all key functions, calibration of a test temperature specified by the user in the center of the chamber.
With certificate.
Mikrolab – Frisenette offers qualified service and repair of your Opentrons pipetting robot. Book a service check today to learn more.
You can also take advantage of our maintenance guide for cleaning and day-to-day maintenance of the robot.
Click the button below to go to our calibration form. The form must be completed to book calibration.
How to
Book calibration via our online calibration form using the button below. Remember to complete and attach a decontamination declaration per product type. It can be downloaded on the calibration form page.
Once the form has been completed and you have clicked “Book calibration”, you will first receive a copy of your order by e-mail. After we have reviewed the order, we will send the final order confirmation as well as a shipping label, if this has been ordered.
You send your products to us so that the calibration can be carried out; shipping instructions will be stated in the order confirmation.
When we receive the calibrated products back from Element, we inspect the shipment and return the products to you together with the corresponding calibration certificate.
If you have to return a product in connection with service, calibration, complaint, repair or otherwise, you must fill in our return form. If the product you are returning has been in contact with media that can be harmful if touched, it is crucial that you fill in the return form - so we ensure that our employees are not harmed.
*It is important for the safety of our employees that the return form is placed on the outside of the package. The package will therefore not be opened if the form is not available without having to open the package.
The return form has to be filled out - every time
The return form must be filled in every time you send a product back to us.